Privacy Policy

Effective Date: September 14, 2026
Last Updated: September 14, 2026

Sage Automation Inc. (“Sage Automation,” “Sage,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.sagerobot.com, contact us, request a quote or service, or otherwise interact with Sage Automation.

1. Information We Collect

We may collect personal information in several ways.

Information You Provide to Us

When you contact Sage Automation, submit a form, request a quote, request service, or communicate with us, we may collect information such as:

Your name
Company or organization name
Job title
Email address
Telephone number
Mailing or business address
Information about your automation application, equipment, facility, or project
Information included in messages, attachments, or other communications you send to us
Information related to requests for sales, engineering, service, or technical support

You are not required to provide personal information simply to browse most portions of our website.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, and related technologies. This information may include:

Internet Protocol (IP) address
Browser type and version
Device type and operating system
Pages viewed
Date and time of visits
Referring website or search engine
Approximate geographic location derived from an IP address
Links or buttons clicked
Other website usage and diagnostic information

This information may be collected using cookies, pixels, tags, server logs, and similar technologies.

2. How We Use Information

Sage Automation may use information we collect to:

Respond to questions, inquiries, and requests for information
Prepare quotes and proposals
Evaluate automation applications and potential projects
Provide products, engineering services, installation, maintenance, and technical support
Communicate with customers and prospective customers
Provide customer and emergency service
Maintain records concerning our business relationships
Improve our website, products, services, and marketing
Understand how visitors find and use our website
Measure the effectiveness of advertising and marketing campaigns
Protect our website, systems, employees, customers, and business from fraud, misuse, security threats, or other harmful activity
Comply with applicable laws, regulations, court orders, and legal obligations
Establish, exercise, or defend legal claims

We may also use business contact information to communicate with customers and prospective customers regarding products, services, capabilities, industry information, or other matters that we believe may be relevant to their business.

3. Cookies, Analytics, and Advertising Technologies

Our website uses cookies and similar technologies to operate the website, understand website traffic, analyze visitor behavior, remember preferences, and measure the effectiveness of our marketing.

Sage Automation uses Google Tag Manager to manage website tags. Depending on the services enabled through our website, these tags may support analytics, advertising measurement, conversion tracking, or similar functions provided by third parties.

Cookies may include:

Essential cookies, which are necessary for website functionality and security.

Analytics cookies, which help us understand how visitors use the website and which pages or content are most useful.

Advertising and measurement cookies, which may help us determine whether advertising resulted in visits, inquiries, or other interactions with our website.

You can control or delete cookies through your browser settings. Where required by applicable law, we will provide additional choices regarding non-essential cookies and tracking technologies.

Disabling certain cookies may affect some website functionality.

4. How We Share Information

Sage Automation does not sell personal information to third parties for monetary compensation.

We may disclose personal information to third parties when reasonably necessary for our business, including:

Service Providers

We may use companies that provide services such as:

Website hosting
Website administration and security
Email and communications
Customer relationship management
Data storage
Analytics
Advertising and marketing
Information technology support
Professional services

These providers may process information on our behalf in connection with the services they provide.

Business Partners and Contractors

When necessary to respond to an inquiry, prepare a proposal, complete a project, provide service, or fulfill another business purpose, information may be shared with contractors, suppliers, manufacturers, integration partners, or other parties involved in providing a requested product or service.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law or legal process
Respond to a lawful government request
Protect the rights or property of Sage Automation
Protect the safety of our employees, customers, or others
Investigate fraud, cybersecurity incidents, or other unlawful activity

Business Transactions

If Sage Automation is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction.

5. Sale, Sharing, and Targeted Advertising

Sage Automation does not sell personal information for monetary compensation.

Certain analytics or advertising technologies, however, may involve the disclosure of online identifiers or website activity to advertising or analytics providers. Depending on applicable state law, some of these activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal data even when no money is exchanged.

Where applicable law provides a right to opt out of these activities, you may submit an opt-out request using the contact information in the Your Privacy Rights section below.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Responding to inquiries and prospective projects
Maintaining customer and project relationships
Providing service and support
Maintaining business and accounting records
Meeting contractual requirements
Complying with legal and regulatory obligations
Resolving disputes
Protecting our legal rights
Maintaining website and information security

The appropriate retention period depends on the type of information, the nature of our relationship with you, and applicable legal and business requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

7. Information Security

Sage Automation uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

8. Your Privacy Rights

Depending on where you reside and the laws applicable to your information, you may have certain privacy rights. These may include the right to:

Confirm whether we process your personal information
Request access to personal information we maintain about you
Correct inaccurate personal information
Request deletion of personal information
Obtain a portable copy of certain personal information
Opt out of certain targeted advertising
Opt out of the sale or sharing of personal information where those terms are defined by applicable law
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Appeal a decision concerning a privacy request
Exercise privacy rights without unlawful discrimination or retaliation

These rights may be subject to exceptions provided by applicable law.

Submitting a Privacy Request

To submit a privacy request, contact:

Sage Automation Inc.
4925 Fannett Road
Beaumont, Texas 77705
United States

Email: sales@sagerobot.com
Telephone: 800-731-9111

Please include “Privacy Request” in the subject line of email requests and provide enough information for us to understand and respond to your request.

We may need to verify your identity before fulfilling certain requests. We will use information provided for verification only as reasonably necessary to process the request.

Where permitted by law, an authorized agent may submit a request on your behalf, although we may require evidence that the agent is authorized to act for you.

Appeals

If applicable law gives you the right to appeal a decision concerning your privacy request, you may submit an appeal using the contact information above and include “Privacy Appeal” in the subject line.

We will review the appeal and respond as required by applicable law.

9. California Residents

California residents may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act if those laws apply to Sage Automation’s processing of their personal information.

These rights may include access, correction, deletion, portability, and the right to opt out of certain sales or sharing of personal information.

Sage Automation does not discriminate against individuals for exercising applicable privacy rights.

10. Texas Residents

Texas residents may have rights under the Texas Data Privacy and Security Act where that law applies, including rights to access, correct, delete, and obtain a copy of certain personal data and to opt out of certain uses involving targeted advertising, sale of personal data, or qualifying profiling activities.

Requests and appeals may be submitted using the contact information provided above.

11. Visitors from the European Economic Area, United Kingdom, and Other International Locations

Visitors in certain jurisdictions outside the United States may have additional rights concerning their personal information.

Where European data protection laws apply, Sage Automation may process personal information based on one or more lawful grounds, including:

Taking steps at your request before entering into a contract
Performing a contract with you or your organization
Our legitimate interests in operating our business, responding to business inquiries, maintaining security, and communicating with customers and prospective customers
Compliance with legal obligations
Your consent, where consent is required

When processing is based on consent, you may withdraw that consent at any time.

Personal information submitted to Sage Automation may be transferred to and processed in the United States. Privacy and data protection laws in the United States may differ from those in your country.

Where applicable, you may also have the right to lodge a complaint with the data protection authority responsible for your country or region.

12. Children’s Privacy

The Sage Automation website is intended for businesses and professionals and is not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

13. Third-Party Websites

Our website may contain links to websites operated by third parties, including manufacturers, business partners, social media platforms, mapping services, or other external resources.

Sage Automation is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of those websites before providing personal information.

14. Email and Marketing Communications

If you receive promotional or marketing email from Sage Automation, you may request that we stop sending promotional communications.

Opting out of promotional communications does not prevent us from sending non-promotional communications relating to an existing customer relationship, project, transaction, service request, legal matter, or other necessary business communication.

15. Do Not Track and Privacy Preference Signals

Some web browsers provide “Do Not Track” signals or other privacy preference mechanisms. Because standards concerning these signals continue to evolve, our website may not respond to every browser-based Do Not Track signal.

Where applicable law requires recognition of a legally valid universal opt-out or privacy preference signal, we will process supported signals in accordance with applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, services, or legal requirements.

When we update this policy, we will revise the “Last Updated” date at the top of the policy. Material changes may also be communicated through our website or by other appropriate means.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or Sage Automation’s privacy practices, please contact: